Help & Support
Help Topics
Help & Support Center
Welcome to our Help and Support center. Here you can find answers to common questions about using Rain.gg, our affiliate program, and policies. If you can't find what you're looking for, feel free to contact us directly.
Contact Support
Need help with your account, deposits, withdrawals, or general questions about using Rain.gg?
We typically respond within 24 hours.
Partnership Inquiries
Interested in becoming a Rain.gg affiliate partner, sponsorships, or other business opportunities?
Our team reviews all partnership requests carefully.
Help Topics
Provably Fair
Learn how Rain.gg ensures fair gameplay with verifiable randomness technology.
Frequently Asked Questions
Find answers to common questions about Rain.gg, withdrawals, deposits, and more.
Terms of Service
Review the terms and conditions for using Rain.gg.
Privacy Policy
Understand how we collect, use, and protect your personal information.
Anti-Money Laundering
Learn about Rain.gg's policies to prevent money laundering.
Cookies Policy
Information about how we use cookies on our website.
Self-Exclusion
Information on taking breaks and managing gaming habits responsibly.
Frequently Asked Questions
What is Rain.gg?
Rain.gg is a premier gaming platform where users can open cases, participate in case battles, use the upgrader, play Double, and more. We provide a fun and secure environment for gaming enthusiasts.
How do I create an account?
You can create an account on Rain.gg by visiting the official website and clicking on the "Sign Up" button. Follow the registration process to set up your account and start playing.
Is Rain.gg safe and fair?
Yes, Rain.gg employs advanced Provably Fair technology to ensure all game outcomes are random and verifiable. You can learn more about how this works on our Provably Fair page.
How do withdrawals work?
Withdrawals on Rain.gg are processed through secure payment methods. The time to process withdrawals depends on the payment method chosen. For specific questions about withdrawals, please contact support.
What do I do if I have a problem?
If you encounter any issues while using Rain.gg, you can contact our support team at support@rain.gg. Our team is available to help resolve any problems you may have.
Last updated: April 6, 2025